Returns and Refunds
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, you may return or exchange your item(s) within 28 days of the purchase date.
Return Eligibility
- Returns must be initiated within 28 days of the original purchase date
- Items must be returned in their original condition and packaging, unless faulty.
- Proof of purchase (such as an order confirmation or receipt) is required for all returns and exchanges.
Faulty or Damaged Items
If your item arrives faulty or becomes defective within the returns period, please contact us as soon as possible. We’ll assess the issue and, if applicable, offer a replacement, exchange, or refund depending on the nature of the fault.
How to Return an Item
- Contact our customer service team to request a return or exchange.
- We’ll provide you with the return instructions and any required documentation.
- Once we receive and inspect the returned item, we’ll notify you of the outcome and process your refund or exchange accordingly.
Refunds
Refunds will be processed to the original payment method within 5–10 business days after we receive your return. Processing times may vary depending on your payment provider.
If you have any questions about our returns or refunds process, please contact us — we’re always happy to help.